At Invitation Do, we take pride in creating beautiful wedding invitations that make your special moments even more memorable. Since all our products are custom-made and personalized, we follow a fair and transparent return & refund policy to ensure customer satisfaction. 💖

📌 Order Cancellation

  • If you wish to cancel your order, please contact us within 12 hours of placing it.
  • Once we start working on your design, cancellations may not be possible.

📩 Refund Policy

As our products are custom-designed and personalized, we do not offer refunds except in the following cases:

🎨 Design Errors from Our Side – If the final design has a mistake that was not approved by you.
💌 Wrong File or Product Delivered – If you receive an incorrect invitation that does not match your order details.
📂 Technical Issues with Digital Files – If the file is corrupted or does not open properly.

If you face any of these issues, please contact us within 48 hours of receiving the order, and we will review your request.

✨ Revision & Corrections

Before finalizing your design, we provide a preview for approval.

  • Minor text edits and small modifications are allowed before final delivery.
  • Once approved and delivered, no changes or refunds can be processed.

📦 Physical Product Returns (If Applicable)

If you order printed wedding cards, returns may be possible only if:
🚚 The product is damaged during shipping (photo proof required).
🖨️ There is a printing defect that differs from the approved design.

In such cases, please contact us within 3 days of receiving your order.

💬 How to Request a Refund or Return?

If you believe your order qualifies for a refund or return, follow these steps:
1️⃣ Email us at [email protected] with your order details.
2️⃣ Attach clear photos/screenshots of the issue.
3️⃣ Our team will review your request and get back to you within 2 business days.

📞 Need Help?

We’re here to make your experience smooth and joyful! If you have any concerns, feel free to reach out. 💌

🌐 Website: InvitationDo.com
📧 Email: [email protected]

💖 “We value your trust and ensure every invitation is crafted with love and perfection!”