Refund Policy

At Invitationdo.com, we are committed to providing our customers with high-quality digital products and a satisfactory experience. Due to the digital nature of our products, which are instantly accessible upon purchase, we have a clear refund policy.

General Policy

As our products are digital goods delivered via the internet, they cannot be "returned." Therefore, we generally do not offer refunds once a purchase is made. We encourage you to review the design previews and service descriptions carefully before making a purchase.

We will consider granting a refund in the following exceptional circumstances:

• Technical Issues: If you are unable to access or use the purchased product due to a technical fault from our side, and we are unable to resolve the issue within a reasonable timeframe.
• Duplicate Purchase: If you were accidentally charged twice for the same item due to a system error.

Situations Where a Refund Will NOT Be Granted

• You have changed your mind after purchasing.
• You purchased a product by mistake.
• You do not have the appropriate software or technical knowledge to use the product.
• You have already created, downloaded, or sent your digital invitation using our service.
• You are dissatisfied with the product after using it (we provide clear previews to help you make an informed decision).

How to Request a Refund

If your situation falls under one of the exceptional circumstances listed above, please contact our support team at [email protected] within 48 hours of your purchase.

Please include the following information in your email:

• Your Order Number
• The date of purchase
• A detailed explanation of the issue
• Any screenshots of the error or problem

Invitationdo.com reserves the right to modify this refund policy at any time.